Refund policy
Return & Exchange Policy – Kiddies Corner
At Kiddies Corner, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to assist you.
Exchange Eligibility
You may request an exchange within 7 days of receiving your order if:
- You received the wrong product.
- The product arrived damaged or defective.
- The item is unused, unopened, and in its original packaging.
- Proof of purchase or order number is provided.
These conditions are commonly used by Pakistani e-commerce stores for return and exchange handling.
Non-Exchangeable Items
The following items are not eligible for return or exchange:
- Opened or used products.
- Products without original packaging.
- Sale, clearance, or promotional items.
- Requests made after 7 days of delivery.
How to Request an Exchange
- Contact our customer support within 7 days of delivery.
- Share your order number and clear photos of the product (if damaged or incorrect).
- Our team will review your request and provide return instructions.
Shipping Charges
- Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
- Replacement products will be shipped after inspection and approval of the returned item.
Refund Policy
- Refunds are only issued if a replacement product is unavailable.
- Approved refunds will be processed through the original payment method or bank transfer within 2-4 business days.
Contact Us
📍 Kiddies Corner Chaklala Scheme-3, Rawalpindi
📞 +92 335 0411115
📧 kiddiescorner.pk@gmail.com